Sharp XV-Z20000 Projector Review - Warranty
Overview
Image Quality
General Performance
Warranty
Summary, Pros, Cons
The Sharp XV-Z20000 comes with a one year parts and labor warranty. This is a shorter than typical warranty, especially for 1080p resolution home theater projectors.
On the other hand, the XV-Z20000's one year warranty comes with "In-home" service, and that makes it unique of all the 1080p projectors reviewed so far.
And I believe that will be considered a valuable benefit for many.
There do seem to be some restrictions. Not covered are additional costs associated with some installations: If you projector is mounted high enough that it cannot be properly accessed from an 8 foot ladder, or if the ceiling is more than 12 feet high, additional costs can be incurred.
Of the 10 1080p projectors reviewed to date, this Sharp, the Panasonic PT-AE1000U, the lower cost BenQ (W9000) offer only a one year warranty. By comparison, Epson offers 2 years (Home Cinema 1080) and 3 years (Pro Cinema 1080), both with overnight replacement programs for all years of warranty coverage. Mitsubishi offers 2 years, as does Sony on the VW50 Pearl, and JVC on their RS1. Optoma offers 3 years on their HD81 projector, and BenQ offers 3 years with a first year replacement, on their W10000 home theater projector.
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Basically, the Sharp XV-Z20000 is the only 1080p projector selling for over $4000 with only a one year warranty. But it does have that "In-home" service, instead of it being your responsibility to take down the projector, pack it up, and ship it, or take it to an authorized warranty repair facility.
3rd party extended warranties are available from some dealers - a very good idea in this case, I would think. Most of those will be parts and labor only, and not offer "in-home" service.
Overall, the warranty on the Sharp XV-Z20000 would have to be considered inferior, in terms of duration, compared to the closest competition.
Overview
Image Quality
General Performance
Warranty
Summary, Pros, Cons