BenQ MP780 ST Projector – Warranty

BenQ offers their usual excellent warranty coverage for the MP780 ST, with 3 years parts and labor on the projector.  Of particular note is the lamp, which is covered by a one year or 2000 hours (whichever comes first) warranty.  With many manufacturers only warranting the lamp for 90 days, this is a potentially money-saving feature.  When it comes to service, BenQ does not have an express service or temporary replacement plan.  The customer obtains warranty service by calling a toll free number and speaking to a technical support person.  If the support person is unable to resolve the problem over the phone, a return authorization will be issued for return and repair of the projector.  It should be noted that some of BenQ’s competitors offer more comprehensive service plans with speedier promised service.

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