BenQ MP780 ST Projector - Warranty
4-19-11 -Mike Rollett
BenQ offers their usual excellent warranty coverage for the MP780 ST, with 3 years parts and labor on the projector. Of particular note is the lamp, which is covered by a one year or 2000 hours (whichever comes first) warranty. With many manufacturers only warranting the lamp for 90 days, this is a potentially money-saving feature. When it comes to service, BenQ does not have an express service or temporary replacement plan. The customer obtains warranty service by calling a toll free number and speaking to a technical support person. If the support person is unable to resolve the problem over the phone, a return authorization will be issued for return and repair of the projector. It should be noted that some of BenQ's competitors offer more comprehensive service plans with speedier promised service.