Comments on: Introducing our Technical Side of Home Theater and Projectors blog meister – Ron Jones http://www.projectorreviews.com/blog/2011/07/01/introducing-our-technical-side-of-home-theater-and-projectors-blog-meister-ron-jones/ Thoughts on home theater projectors being reviewed, related products, and tips for users Fri, 03 May 2013 09:55:52 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Art Feierman http://www.projectorreviews.com/blog/2011/07/01/introducing-our-technical-side-of-home-theater-and-projectors-blog-meister-ron-jones/comment-page-1/#comment-325730 Art Feierman Sat, 30 Jun 2012 21:27:14 +0000 http://www.projectorreviews.com/blog/?p=1228#comment-325730 Interesting, but it goes against everything I've heard. I had an 8700UB here for a year and put 3400 hours on the lamp before returning it (always high power). Yours is the first complaint about Epson lamp life I've encountered in maybe half a decade. There are also no reports I'm aware of on any of the major forums about any lamp problem. The older 1080UB I had in my Epson Ensemble, also had a lamp that lasted over 2000 hours before I sold the house, and the projector with it. Far as I know, the new owners (are still on the same lamp after 18 months (They know to call me if they have any problem... A check with Epson management says there is no such problem. There are probably 10,000 maybe 20,000 or more Epson UB projectors out there in the US alone. Hard to believe... Mind you lamps are lamps - if a lamp says it will last 3000 hours, then probably 10% of those lamps will fail in the first 1000 hours or so. And some will last 5000 hours, etc... Meantime, I trust Epson replaced your lamp at no charge (I'm assuming you are in the US, because warranty and replacement programs differ depending on the country. And, as a side question, any idea "where" you were talking to? support in the US, elsewhere? If you are US you should have called the direct number and got level one support. They are usually pretty good at a basic diagnosis and shipping out a replacement, but the tech folks that really know what's going on are probably Level 2. I told Epson I will pass along what additional information you heard from the tech, so they can try to get to the bottom of this. This is the second time I've heard a really unlikely story, being attributed to More to the point, why are you blowing lamps? 1. Ceiling mounted? 2. If Ceiling mounted, how close to the ceiling (if very close to being a true flush mount (projector hanging down less than 4 inches), heat could be a problem, especially if the room is generally warm. 3. You are using a power filter, at least, I trust? At minimum one designed to eliminate spikes (inexpensive), you don't need a $250+ power conditioner, but everyone should have every projector on at least a surge suppressor. 4. If you aren't ceiling mounted, is the projector always in one place, or do you take it out and put it away. (Jarring can hurt the lamp even when not powered up, as we reviewers well know with many projectors coming and going. OK, let's get to the bottom of this. thanks -art 5. Interesting, but it goes against everything I’ve heard. I had an 8700UB here for a year and put 3400 hours on the lamp before returning it (always high power). Yours is the first complaint about Epson lamp life I’ve encountered in maybe half a decade. There are also no reports I’m aware of on any of the major forums about any lamp problem. The older 1080UB I had in my Epson Ensemble, also had a lamp that lasted over 2000 hours before I sold the house, and the projector with it. Far as I know, the new owners (are still on the same lamp after 18 months (They know to call me if they have any problem…
A check with Epson management says there is no such problem.
There are probably 10,000 maybe 20,000 or more Epson UB projectors out there in the US alone. Hard to believe…

Mind you lamps are lamps – if a lamp says it will last 3000 hours, then probably 10% of those lamps will fail in the first 1000 hours or so. And some will last 5000 hours, etc…
Meantime, I trust Epson replaced your lamp at no charge (I’m assuming you are in the US, because warranty and replacement programs differ depending on the country.
And, as a side question, any idea “where” you were talking to? support in the US, elsewhere? If you are US you should have called the direct number and got level one support. They are usually pretty good at a basic diagnosis and shipping out a replacement, but the tech folks that really know what’s going on are probably Level 2. I told Epson I will pass along what additional information you heard from the tech, so they can try to get to the bottom of this. This is the second time I’ve heard a really unlikely story, being attributed to

More to the point, why are you blowing lamps?
1. Ceiling mounted?
2. If Ceiling mounted, how close to the ceiling (if very close to being a true flush mount (projector hanging down less than 4 inches), heat could be a problem, especially if the room is generally warm.
3. You are using a power filter, at least, I trust? At minimum one designed to eliminate spikes (inexpensive), you don’t need a $250+ power conditioner, but everyone should have every projector on at least a surge suppressor.
4. If you aren’t ceiling mounted, is the projector always in one place, or do you take it out and put it away. (Jarring can hurt the lamp even when not powered up, as we reviewers well know with many projectors coming and going.
OK, let’s get to the bottom of this. thanks -art
5.

]]> By: Ronald Holmes http://www.projectorreviews.com/blog/2011/07/01/introducing-our-technical-side-of-home-theater-and-projectors-blog-meister-ron-jones/comment-page-1/#comment-314139 Ronald Holmes Thu, 07 Jun 2012 22:38:50 +0000 http://www.projectorreviews.com/blog/?p=1228#comment-314139 I have a epson 8500 projector. My first bulb lasted 704 hrs and the second one lasted 1260 hr. The technician at epson told me that they are having a reliability problem with the bulbs and thats why they are not lasting as long as was published. He also told me that all the projectors using this bulb will lhave the same problem that inclued the 8700 8100 and the 8350. Hope this is usfull information for you. I have a epson 8500 projector. My first bulb lasted 704 hrs and the second one lasted 1260 hr. The technician at epson told me that they are having a reliability problem with the bulbs and thats why they are not lasting as long as was published. He also told me that all the projectors using this bulb will lhave the same problem that inclued the 8700 8100 and the 8350. Hope this is usfull information for you.

]]>