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Dell 3400MP Projector: Warranty

Dell 3400MP
Image Quality
General Performance
Warranty
Summary, Pros, Cons

I have a hard time catagorizing Dell's warranties. To start, the 3400MP comes with a 2 year parts and labor warranty, with an exchange program for the first year, should a problem occur under warranty. As such, that is a slightly better than average warranty. One year parts and labor is the minimum warranty out there, and most of the projectors The Dell 3400MP projector remote control.around this price point have two year warranties (far more than have one year), and a few have 3 years. The Advanced Exchange program is a real plus for presenters, especially for those that travel. The exchange program, according to the website, covers the first year.

Where the problem comes in, is, that when navigating their website, - is that Dell is big on selling extended warranties. No, that (they sell them) is not the problem, but, figuring out the value proposition is tough. First of all as you go to complete your purchase from Dell, and you get to the screen that pitches extended warranties, it reads like the 2 year warranty comes with both years fo exchange, so that is a question mark. I'll assume only one, until proven otherwise.

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But, you have lots of choices, there is a 3 year warranty with Advanced Exchange, for an extra $149, four years with Advanced Exchange for $249, and five years with advanced exchange for $329.

And if that isn't fun enough, you can add their Complete Care Accidental Damage Service, should you be worried about dropping the projector, or other accidental damage, etc. Dell is clear pointing out that this coverage does not include theft, intentional damage (how would they know?) or loss due to fire (I guess earthquakes and floods are ok?) How much you ask: (this on top of the extended warranty costs)

2 years: $99, 3 years $169, 4 years $219, and 5 years, $249.

So, for example if you decided you wanted 4 year of total coverage, including accidents - your total cost for those programs would be $468! That's a lot, relative to a $1099 selling price, and a market where prices continue to erode, year after year. Considering all that, going for a five year warranty (and maybe four) seems to be overkill, who knows, five years from now, you might be able to buy a much smaller projector that is twice as bright, for under $500. It certainly wouldn't be surprising.

I'll let you figure it out!

Certainly, though, Dell gives you more warranty coverage choice than anyone else I can think of.

 

 

Dell 3400MP
Image Quality
General Performance
Warranty
Summary, Pros, Cons