Epson Megaplex MG-850HD WXGA LCD Home Entertainment Projector Review
The MG-850HD is covered by Epson’s standard warranty and support policies as follows: There is a two parts and service warranty on the projector and a 90-day warranty on the lamp. While that’s a pretty standard warranty, Epson also includes what they call their Extra Care Home Service policy. If the projector fails and you don’t want to wait for it to be repaired, a phone call to Epson will send a replacement projector on its way to you. When the replacement unit arrives, you simply use the prepaid airway bill and packaging provided to send the defective projector back to Epson.
In addition, each MG-850HD comes with a PrivateLine technical support card with a special phone number and PIN for fast access to a support technician. Overall, between the Home Service plan and the PrivateLine tech support, Epson provide some of the best product support plans in the business.
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