Overview
Image Quality
General Performance
Warranty
Summary, Pros, Cons
I love exceptional warranties. Sadly most buyers pay far too little attention to the warranty of projectors. (I can tell this by how few people read the warranty pages of our reviews, compared to the other four pages).
Well, you made it here, and that's good, because, the Mitsubishi warranty on these two projectors is about as good as it gets.
Not only does Mitsubishi provide a 3 year parts and labor warranty on both the XL1550U and XL2550U, but they provide their ERA (Express Replacement Assistance) for all three years. (US only)
That means that if your projector fails under warranty, call Mitsubishi (888-307-0309), and they will overnight you a replacement! I'm not sure of the cut-off times, but most likely as long as you call by about 2pm (Pacific time), on a business day, you should have the replacement projector the next business day. Mitsubishi (like most offering similar replacement programs) qualifies that as if a replacement is available. Based on my many years owning a large projector reseller, (and a Mitsubishi dealer), it seems rather rare that companies with this type of package, fail to come through.
There are only a few other manufacturers that even offer overnight replacement, and most restrict it to the first year. Epson is particularly good with two years warranty and 2 years of replacement, but that pales by comparison to Mitsubishi's 3 years + 3 years replacement.
Finding a better warranty than the one provided on these two Mitsubishi projectors should be a major challenge, as off the top of my head, I can't think of a better warranty available on projectors in this price range.
Time to finish the review with our Summary page!
Overview
Image Quality
General Performance
Warranty
Summary, Pros, Cons