Sanyo PLV-Z2 - Warranty
Sanyo’s warranty is the same as the rest of their portable projector line: 3 Years Parts and Labor, with 3 day factory repair. If you do have a problem, they’ll have it back to you pretty fast! Sanyo still adheres to their same old policies relating to servicing projectors with one or two pixels not functioning correctly. (I won’t go into that here.) The bottom line though, is that it seems with today’s projectors, the chances of getting a projector with say, a red pixel or two, stuck on, are extremely tiny. One dealer I work with, when questioned, said they have shipped about 150 Z2’s, and they haven’t had a pixel on complaint from any of their customers.
One unusual aspect of Sanyo's policies, is that they have no "DOA" program. They don't take initially defective units back from the dealers, and as a result dealers normally won't replace an initially defective projector. Instead Sanyo will issue a Return Authorization on your new unit, and make it right. They guaranty a 3 day turn-around.
BTW, Sanyo pays the freight on warranty repairs!
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