Sharp XG-P560W 3-chip DLP Projector - Warranty
7-26-09 -Mike Rollett
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The XG-P560W has a three year parts and labor warranty on the projector and a 90-day warranty on the lamp. While that, right there is a very decent warranty, Sharp also includes what they call their Express Repair/Replacement service for the full three year period. Now that makes it an excellent warranty!
If you have any problems or if the projector fails, a toll-free phone call to Sharp will connect you with a product specialist who will diagnose the problem over the phone and either provide advice to solve the problem or arrange (if warranted) for either a 24-hour repair or replacement. Sharp will pay for Next Day shipping both to and from them and once they receive the defective projector, they will either repair or replace it with another within 24 hours of receipt. If a replacement is necessary, it will be covered for the remaining warranty period of the original projector. For a bit of perspective, the best replacement programs will actually ship out the replacement before the broken projector is returned. Still, this is about the next best way to handle it. While not as comprehensive as some competitors’ plans, this is truly a very good warranty.
