Posted on December 16, 2010 By Art Feierman
First things first. The Mitsubishi HC4000 (click for specs) projector is very bright in “best” movie mode, and it’s got impressive color. And a low cost of operation! And other things, including a very reasonable price. Those are a few of the reasons it picked up the award.
Here’s a lower cost projector, in the form of the Mitsubishi HC4000 (info about Mitsubishi here), that can handle larger screens, even in its best mode. I like that, as someone with a 128″ high contrast gray screen (Firehawk G3). The HC4000 fills it rather effortlessly, in “best” mode, with Brilliant Color on, and can still fill it with BC off. Nice!
It’s not often we complete a review of a home theater projector based on working with a preproduction projector. Yet, that’s exactly the case here with our HC4000 projector review. Last year, the HC3800 we received was even earlier – call it an engineering sample, but then, this is now a 2nd generation projector from the HC3800 platform. We received the HC4000 about 3 weeks ago (August ’10), and have actually had to wait a few days to post, in line with Mitsubishi’s announcement.
Mitsubishi HC3800 projector Quantum of Solace image.
For those curious as to what the differences are between an engineering sample, and pre-production, well, the engineering sample last year – half the inputs didn’t even work… Everything works dandy on this HC4000 projector (but then, it is a 2nd generation projector, with mostly minor improvements).
Gandalf image from the Mitsubishi HC3800 projector.
We may take another look at a full production HC4000, just to see if brightness increases, or changes to the color tables (that would render our provided calibration settings worthless). If they change the color tables, we’ll recalibrate.
For those of you sensitive to the rainbow effect, the HC4000 projector should have less effect on you than most other lower cost DLP projectors. The HC4000 sports a 4x – that would be 14400 rpm – six segment color wheel. Much of the lower priced single chip DLP competition; BenQ W1000, Vivitek H1080, Viewsonic Pro8200, use 2x or 3x wheels and therefore should have more visible rainbows to those sensitive.
Most will find the HC4000 to be an excellent “little” and low cost 1080p home theater projector, worth considering if they are looking for a projector anywhere near the price.
HDTV image from the Mitsubishi HC3800 projector.
Some Basics: The HC4000 pricing is not yet set ( a few days before CEDIA as I write this) but it looks like $1495 MSRP, and based on the street prices of the older HC3800 it replaces, I think $1299 is a good number, for now, to quote as the projected street price. We shall see. The HC4000 is a DLP projector with 1080p resolution. As one of the lower cost 1080p projectors (the lowest are at $899), it is a basic home theater projector in several ways. For one, it has the usual rather limited placement flexibility of most lower cost DLP projectors. Also, while the HC4000 offers quite respectable black level performance, it does so without a dynamic iris, which means it can’t match more expensive DLP projectors (like the BenQ W6000) with irises, when it comes to the blackest blacks.
MIB image from the Mitsubishi HC3800 projector.
Being a fan of brighter projectors, I love that this Mitsubishi HC4000 projector is bright, in its best movie mode (it’s bright with Brilliant Color off, and even brighter with it on). It also has has a longer than average lamp life (to keep your long term ownership costs down), and has pretty impressive picture quality, with very impressive skin tones (like last year). This is an affordable projector that should please some rather picky potential owners, especially those into picture quality. Consider it a step up in performance from the real entry level priced 1080p projectors.
I HAVE PROBLEM WITH A BRAND NEW , FACTORY SEALED BOX MODEL XD221U,
AND MR. HON FROM MITSUBISHI TEC SUPPORT TELL ME TO FIND THE PARTS ON INTERNET AND FIX BY MY SELF … INCLUDING THEY SENT THE PART NUMBER.
I’M SURE THAT IS NOT THE MITSUBISHI WARRANTY POLICY OR SOLUTION.
MR. HON SAY THIS IS A OVERSEA PRODUCT,… PLEASE SHOW-ME ANY MITSUBISHI MADE IN USA …
GOD BLESS YOU ALL
VIDAL VISCONTI PHONE 786 287 7714
Greetings Vidal, I’m assuming you are in the US, based on the area code of your phone number. Like most manufacturers Mitsubishi has different companies around the world selling their product, such as Mitsubishi US. Because each is run separately, they do not cost share. If an end user, such as yourself buys a “grey market” product, one sold properly in another part of the world, but imported into the US by a non-authorized dealer, then Mitsubishi US does not get reimbursed for the parts or repair. As a result, most companies refuse to service products not purchased through their own distribution.
Whatever warranty came with that “international” product, is still in effect, if you can return it to the country or region where that warranty is valid.
Ultimately though, it would seem you purchased this projector from someone who imported a non-US version. You should be contacting them, and demanding that they get it serviced under warranty. (They should be able to ship it back to where they got it, to have it serviced, and then returned, but they will probably want you to pay a whole lot of freight, because it will be expensive. If that doesn’t work, you are pretty much out of luck, having to pay to have it fixed. At the least, if the dealer who sold you this projector without telling you about the warranty, deserves some responsibility so go to Yelp, Amazon, wherever you can and give them one star ratings, and explain how they are selling non-us gear without a US warranty…
Just remember, I can’t be sure of all of the above, but that is pretty much the way things work when you don’t buy from a reputable dealer, who is “smuggling” in grey market gear. -art
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