Projector Reviews Images

Pro Cinema 4030 - Warranty and Support

Posted on November 19, 2013 by Art Feierman
WARRANTY AND SUPPORT

Epson Provides Three Years of Warranty and Replacement Program

 

The Epson warranty and support provided with the Pro Cinema 4030 projector is excellent.  It's about as good as it gets, at least shy of buying really high end projectors where you buy a service contract and get personal service.

Three years parts and labor is a great start.  Most other under $3000 projectors have one or two year warranties.  Even Epson's similar Home Cinema line comes with two years parts and labor.

What sets Epson apart, though is their support, in the form of their replacement program which you also get for all three years.

That takes the stress out of any warranty problem that might arrive.  For all three years, if there is a warranty issue, you call Epson, (you get right through to a level 1 tech), tell them your tale of woe.  They get info, your credit card (I'll get back to that in a moment), and ship you out a replacement from their pool of refurbished and sometimes new projectors.  More than once  I've heard from people that told me that Epson actually replaced their old projector with a newer model in the same series.  Sweet.

Meantime your replacement projector arrives, usually the second business day, so you replace your old one, toss it in the box the replacement came in, and ship it back to Epson.  Epson pays all the freight.

Overall Epson has a great rep in both commercial and home market segments, but they are the only player in their range of home projectors with a multi-year replacement program!

 

Latest Reviews

February 25, 2024

Introducing the Hisense C1: A cube-shaped 4K UHD lifestyle projector with an RGB triple laser light source and integrated JBL ...

February 19, 2024

The BenQ X3100i is a 4LED, 4K UHD (3,840 x 2,160p) 0.65" DLP short-throw gaming projector that offers a BenQ-rated ...

January 20, 2024

The BenQ V5000i is a $3,499 smart ultra-short throw 4K projector with RGB triple laser source. Ideal for vibrant, bright ...

© 2024 Projector Reviews

crossmenu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram