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Epson PowerLite Pro Z8000WUNL Projector - Warranty

Posted on October 4, 2013 by Art Feierman

The Z8000 has a three year parts and service warranty on the projector and a 90-day warranty on the lamp.  That’s somewhat disappointing, as most Epson projectors have a three year warranty.  However, Epson does include what they call their Extra Care Road Service.  If the projector fails and you can’t wait for it to be repaired, regardless of where you are in the U.S. or Canada, a phone call to Epson will send a replacement projector on its way to you.  When the replacement unit arrives, you simply use the prepaid airway bill and packaging provided to send the defective projector back to Epson.

While a few companies offer replacement programs on their smaller, mostly portable projectors, it's rare on projectors in this class. This should be a particularly attractive feature for many, and especially rental and staging companies. -art

In addition, each Z8000 comes with a PrivateLine technical support card with a special phone number and PIN for fast access to a support technician.  When reviewing the Epson 1735W, I had the opportunity to try out this feature and was connected to a tech support person in less than 30 seconds.

Three years coverage, with an overnight replacement program is about as good as projector warranties get. -art

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