Sanyo’s warranty coverage for the PLC-XD2200
is fairly standard for the industry, with 3 years parts and labor on the projector and 90 days on the lamp. In addition, the PLC-XD2200 is covered by Sanyo’s Quick Repair Program (QRP), which works as follows:
- First, the user calls Sanyo toll free at (888) 337-1215 for technical assistance.
- Once it has been determined by a technician that the projector needs service, a QRP authorization number, as well as instructions on where and how to send the unit, is faxed or e-mailed to the customer.
- Sanyo will also provide the customer with a Federal Express number so that you can overnight the malfunctioning projector to them at their expense.
- After the projector is received at Sanyo, they will repair it and return it to the customer in 24-72 hours (typically).
Overall, this is very good service for a multimedia projector, particularly one in the PLC-XD2200’s price range.