Viewsonic offers excellent warranty coverage for the PJD6383S, with 3 years parts and labor on the projector and, unlike many manufacturers, one full year on the lamp. In addition, the PJD6383S is covered for the first year by Viewsonic’s Express Exchange service, which works as follows:
During the first year of the warranty, if a projector requires repair, the end-user calls Viewsonic’s toll-free number and Viewsonic will ship a refurbished unit within 48-hours to the end-user. The end-user then ships the original unit back to Viewsonic. The refurbished unit carries a warranty equal to the remainder of the existing warranty.
Extended Express Exchange service for the 2nd and 3rd years of the warranty is available from Viewsonic at additional cost.