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BenQ MP772 ST Projector - Warranty

Posted on May 7, 2010 by Art Feierman

BenQ offers good warranty coverage for the MP772 ST, with 3 years parts and labor on the projector, except for the lamp, which is covered by a one year or 2000 hours (whichever comes first) warranty.  Unlike some of their competitors, BenQ does not have an express service or temporary replacement plan.  The customer obtains warranty service by calling a toll free number and speaking to a technical support person.  If the support person is unable to resolve the problem over the phone, a return authorization will be issued for return and repair of the projector.  While the length of the warranty (particularly the lamp) is as good or better than the competition, some competitors offer more comprehensive plans with speedier promised service.

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